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Fast Facts

5th Annual Customer Feedback Week

"Leveraging the Voice of the Customer for Growth and Profit"

Sep 22, 2008 - Sep 25, 2008
The Westin Peachtree Plaza, Atlanta, Georgia United States
 

Highlights

Revenue Comes From One Source – CUSTOMERS.

In response to our customer feedback, IQPC is bringing Customer Feedback Week back completely revitalized:

* Topics covering Capturing, Analyzing and Translating Customer Feedback
* 100% brand new Speaker faculty: HEWLETT PACKARD, IBM CORPORATION, GENERAL ELECTRIC, MICROSOFT, THOMSON REUTERS, COMCAST, GE HEALTHCARE and more
* 5 content-rich Workshops: Customer Centric Workplace, VOC to VOM, Complaint Management, Service Consistency, Customers in Real time
* Evening Cocktail Reception










View Press Release
See review

Event Profiles

Speakers: Tina Waters (SVP, Customer Service Operations, Comcast), Colin Shaw (CEO & Founder, Beyond Philosophy), Lynn O’Neill (AVP, Customer Experience, New York Life), Jason Young (author of "Culturetopia"), and many more!

Contact Details

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